top of page

Resume

Jordan Pugh

jordanpugh2211@gmail.com | Morgantown, WV

Objective: Seeking opportunities to evolve with a company focused on innovation and analytical approaches

Education

West Virginia University | Morgantown, WV

GPA: 3.9

— summa cum laude

Aug 2018-Dec 2021

Major: Bachelor of Arts in English

Area of Emphasis: Professional Writing and Editing

Minors: Communications and Women’s & Gender Studies

Work Experience

Volunteer Coordinator- APBP | Morgantown, WV 

Aug 2023-Present

  • Maintain accurate and up-to-date electronic records of former, current, and new volunteers

  • Oversee new volunteer training signup and schedule

  • Supervise court-mandated volunteers and communicate with the Court Clerk’s Office

  • Guide college capstone and service-learning students and liaise with the WVU Center for Community Engagement

Inside Sales & Customer Service Representative- Direct Results | Morgantown, WV 

July 2023-Aug 2024

• Supported clients via phone, email, and in-person daily
• Handled client accounts from a variety of industries independently
• Compiled various detailed cash flow reports
• Drafted invoices and processed payments
• Managed filing and organization
• Contributed quality research, writing, and editing services to the Digital Marketing Team

Marketing Manager- Gritstone Climbing + Fitness | Morgantown, WV 

Jan 2022-Dec 2022

  • Promoted a cohesive brand voice on Instagram, Facebook, TikTok, and YouTube

  • Executed creative projects by deadlines while maintaining a strict schedule

  • Lead a variety of successful advertising campaigns

  • Networked with business partners and different communities

  • Provided effective leadership and guidance to Marketing Assistants

Professional Writing & Editing Intern- APBP | Morgantown, WV 

Aug 2021-Dec 2021

  • Produced a 17-page guide for educators on the best practices for creating accessible higher education in prison programs

  • Wrote the first fiction post published on the Appalachian Prison Book Project’s blog

  • Transformed a print organizational system into a digital Google Form

  • Curated an infographic of ways outside allies can support access to higher education in prison

Academic Enhancement Specialist- WVU MindFit | Morgantown, WV 

Aug 2021-Dec 2021

  • Provided semester-long academic and executive functioning coaching and content tutoring

  • Delivered specialized support for neurodivergent learners

  • Set goals with the learners and adapted to their learning style

Volunteerism

Appalachian Prison Book Project (APBP) Volunteer Coordinator

Creative Non-fiction Co-Editor of Calliope Art & Literary Magazine

President of WVU PAWS: Pets Are Worth Saving

Treasurer of WVU PAWS: Pets Are Worth Saving

Aug 2023-Present

Oct 2020-May 2021

May 2021-Dec 2021

May 2019-May 2021

Skills & Certifications

  • OpenAI ChatGPT 

  • Content Management Systems (CMS)

  • Search Engine Marketing (SEM)

  • Email Marketing

  • Productivity Platforms

  • Closed Caption Editing

  • ProLiteracy and CRLA Tutor Certifications

  • Professional Working Proficiency in Spanish

  • Google Digitial Marketing Certification

  • LinkedIn Marketing Solutions Fundamentals Certification

bottom of page